![]() Have a Question?We have an answer. Below is a list of commonly asked questions regarding what we do. If your question is not listed here, please email us. Refund/Cancellation PoliciesCandidates are required to pay the FULL cost of testing upon registration. Candidates wishing to cancel an appointment must do so at least 48 hours prior to their appointment. Candidates will be charged a $50 administration fee for cancelled appointments. Candidates cancelling within 48 hours of their appointment will not receive a refund. Please do not book your appointment until you are sure of your personal and professional schedules. Changing AppointmentsCandidates wishing to change appointments must do so 48 hours prior to their test time. A $50 administration fee is required to change appointments. Requests to change appointments within 48 hours of an applicant's test time will not be considered and will be treated as a cancellation. CPAT Second Attempt PolicyCandidates that are unsuccessful in their 1st CPAT attempt are permitted to a second attempt for a cost of $100 on the same day only. Additional CertificationsAdditional certificates can be ordered for a cost of $10.00. Please email us with your request and mailing address. Please note:
Re-testingThose candidates who have recently failed testing and are interested in scheduling a new testing appointment are strongly recommended to wait up to 6 WEEKS before re-booking in order to better prepare and increase their chances for success. For more information:
Fern MacLeod, Manager |
Office Hours: Saturday and Sunday (on screening days). For all other appointments, please email firefighter@brocku.ca. Please note the office is not open during regular business hours. Appointments must be made via email. Office Location: South Block 438; Cairns Complex - Room 310 and 313 (on test days only). Note: Our facilities are not open for public viewing. |




